Phones, schedule, payments, AI dispatcher — one platform. Built for shops with 1–25 trucks. Not for the enterprise.
Most shops are running five tools that don't talk to each other. The customer side is rented from one company, the schedule from another, payments from a third, and the receptionist is whoever happens to be near the phone. Vincit replaces the whole pile.
No six-week implementation. No sales call before you see the product. Plug in the basics; the rest learns itself.
Forward your phone, import your customer list, point us at your calendar. Done in under an hour.
The AI reads your past conversations, picks up your customers' equipment history, and learns how your team actually works.
AI answers calls, books jobs, texts customers, flags problems before they break. You handle the calls that actually need you.
There are dozens of features in Vincit. These are the four worth telling you about up front, because they're the reasons our customers leave their current stack.
Most AI phone agents fail the first ten seconds — customers hear the cadence and disengage. Vincit's voice agent is tuned to your shop's tone, handles interruptions naturally, and gates new releases on a blind-test bar: under 30% of real callers can identify it as AI in the first fifteen seconds.
Most platforms answer the phone. Vincit watches what happens after. The dispatcher AI tracks every job in real time, flags late techs before customers complain, drafts the "running 20 minutes behind" text, and proposes reschedules when the day starts slipping.
When a customer texts "it's doing it again," Vincit doesn't ask what "it" is. It already knows the equipment you've installed, the service history, the communication preferences, and the technician they prefer. Cross-channel memory — SMS, voice, webchat — kept in one record.
Stop bouncing between five tools. Every customer conversation — voice transcript, SMS, webchat, review reply, invoice — lives in one thread, in one product, owned by you. Public API and full export, because your data is yours.
30 minutes. Real product. No sales pitch, no contract pressure. See if Vincit makes sense for your shop.